Frequently Asked Questions
Order Tracking
Tracking Your Order
Once you receive an email confirming your order has been shipped, you will be able to track the progress of your delivery.
You can also do this by visiting this link TRACK NOW
My order has not arrived within the stated delivery time, what should I do?
Can someone else collect my order on my behalf?
Can I cancel my order
General Inquiries
Is This Product Authentic?
All goods sold by Junebugs World are 100% genuine and in the original manufacturer’s packaging (unless explicitly stated in the product listing).
How long does delivery take?
All customers should allow 3 working days for UK standard delivery and 5 – 7 working days for outside UK delivery
How do I cancel my order?
If you wish to cancel your order please notify Junebugs World Ltd by email at support@junebugsworld.com within 1 hour of making your order.
Please include the following details:
Your Name
Your Order Number
Reason for cancellation
Payment Method.
The refund will be applied directly to your Debit/Credit Card or Paypal account.
Can I return my order?
No refunds or exchange would be giving, but exchange would be giving if customers receive a damaged product or receives no product at all. Damaged and non recieved product claim can take up to 14days to be processed with prove from customers.
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